At Digitalmakers we will help you in the process of building customer loyalty, because it is as important to generate new customers as it is for them to be satisfied with being part of your company.
Do you need to accompany your client in the purchase process? Do you want him to feel that you are always close to him? What always feels accompanied? Our team specialized in Hubspot will help you generate processes that you can delight your customers.
Schedule a meeting with one of our agents to advise you on the redesign and migration process of your website.
What is Hubspot Service?
Service Hub is a software integrated within the Hubspot CRM that allows you to offer a first class customer service with the aim of offering them a good experience that exceeds their expectations and ends up becoming an ambassador for your company. For this, it has tools such as tickets, chats, reports, etc. That will allow you to help and guide you at all times.
- Accompany your clients
Service Hubspot tools such as chat, will allow you to always be in contact with your customers and give quick responses. With tools such as bots you will be able to arrange meetings and support immediately.
- Knowledge base
With the knowledge base you will be able to make short articles that answer basic and recurring questions that your clients ask themselves. It will help them not feel lost and will unload your customer service team of tasks.
- Generate a ticket system
It will allow you to centrally and agilely track your clients’ requests, see trends over time and generate reports. An essential system to offer a good service to your client.
- Satisfaction surveys
Send surveys to your customers to find out their degree of satisfaction, detect friction and act immediately. Customize the questions and messages you send for a better interaction.
How can we help from Digitalmakers?
- We help you buy the license.
- We will migrate the data from another CRM if necessary.
- We will do the initial setup of Hubspot.
- With our experience we will help you in the first steps.
- Together we will develop your knowledge base.
- We will configure the ticket system.
- We will prepare the analytics dashboards.
- We will create the knowledge surveys and follow up
Begin to get the most out of Hubspot
When you get in touch with us, you will not be given a commercial for the sole purpose of selling a product.
To the other Jordi Viles will be on the side, with who you can chat quietly and ask you the necessary questions to know if we can help you achieve your goals.